Sunday, September 25, 2011

LIHTC/Tax Credit 3-Step Application Process

If you are struggling with, or would like a better way of explaining the application process to a potential prospect, try using this 3-step process.

First inform the prospect that your community has income guidelines.  Those guidelines are based on the number of individuals in the household.  Ask how many persons are in the household and tell them the maximum allowable annual income for a household of that size.  Then choose one of these phrases to ask if:

a) They think, they would qualify
b) They are under or over this income limit

Use whichever method of questioning you are most comfortable with.
After the prospect has completed the application, let them know there will not be an immediate response on acceptance. Income verification is needed to verify the information provided on the application is accurate, and that there are no hidden bank accounts, home ownerships, or other assets of this type.
Explain to the applicant that there are three-steps in the application approval process.  
First, credit and criminal reports are run to be certain that the prospect meets the resident selection criteria as defined for that apartment community.

Secondly, if step one passes, the income verification process will begin. Let the prospect know that we are at the mercy of their employer, bank, and anyone else they listed, to verify the information on the application is true and accurate. In some cases, the need for the applicant’s assistance in obtaining the required documentation may be necessary.

The third and final step is the approval process. At Yarco Companies, we have a “second pair of eyes” review the file.  This confirms that all items have been properly verified, and nothing has been missed. When the applicant’s file has been successfully approved, the applicant can move in. This whole process could take a couple days or could easily take more than a week, depending on the speed with which all verifications and approvals can be completed.

Explanation of this process from the first initial contact with a prospective resident may help prevent some phone calls asking if the application has been approved. When a call is received asking about approval, notify the applicant which step of the process their application is in. With the information that has been given the applicant regarding the three steps required for approval, they should know what stage the verification is in and how much longer they may have to wait for a final decision and move-in date, hopefully reducing daily phone calls from the anxious applicant.

What ways have you found to help explain the procedure to prospects?

Linda Hansen ARM, HCCP
Director of Property Marketing
Yarco Company

Wednesday, August 31, 2011

IT'S HOT!!! & You need a Cool Pool

Join Apartment Communities in the Kansas City area, Chilling Down Hot Pools and Rebuilding Lives

Jump in For Joplin

Beat the Heat, Jump Into an Iced Pool

Help Rebuild Joplin, Missouri

The Community Response/Public Relations Committee is asking for your help with a great night at your property. Ask your residents to bring a bag of ice and $2.00 donation and together we'll take the jump to help our Neighbors in Need! All donations will be used to help Tornado Victims in Joplin, Missouri

Visit www.aakc.us for the flier so you can host this event.


Sunday, July 24, 2011

Who Knows? Maybe You Could Be The Next TV Super-Star

At a recent AAKC lunch meeting, we were informed the hit TV Show, “Extreme Home Make-over” has selected a family in need in the KC Metro and they have asked for the help of our caring members. The local company building the new home (in only 5 days), only recently found out about this new project, so they are in need of literally everything. This project begins on July 30th when the family is “surprised” and they will work 24/7 building their dream home through that Saturday.



This sounds like a great opportunity for AAKC Members to come together and donate our time, efforts, trade-skills and supplies too. You may visit the link below to for a complete list of needed materials and opportunities. Who knows maybe you will even be on national TV?



Let’s step up and show this deserving family how amazing our association is! Visit www.joinextreme.com/kansas to sign up, make a donation and see a complete list of needs!



Join AAKC and help us say, "Move that bus!"

Saturday, June 11, 2011

Learn Online with AAKC and NAA

Invest In Yourself. Learn Online!


AAKC & NAA have partnered with Callsource to offer more learning opportunities than ever before.


Through the AAKC “NAA Online Learning” center, NAAEI Webinars and Online Designation courses you have even more ways to super charge your career.




Now designates can earn CEC’s anytime with online learning.



Other Online Learning Options Through the National Apartment Association Education Institute



NAAEI Online Programming
The following NAAEI programs are offered online:




Click here to learn more about online Designation programs.



In addition, NAAEI offers webinars to its members all year long!
For the most up to date information please click here;


All NAAEI Webinars will provide:



• Copies of PowerPoint presentations
• Handouts with key information
• The ability to ask questions to experts and receive answers



On this page, you will find more information about NAAEI's special topic and Webinar series as well as NAAEI's online programs.






NAA is going Mobile!





If we can hold the world wide web in our hands, shouldn't we have a say in how we see it? Take our survey and help us determine what we should display on your handheld screen.

Take the survey now! Even if you don't use a mobile device for web access, we would appreciate your feedback!

Friday, April 1, 2011

Blog Share!

I have recently written and read some great blogs that I wanted to share with you. Here is the first blog that was posted on APTly Spoken (the NAA blog). It is about resident events and why they don't equat resident retention. http://tinyurl.com/AAKCNAABLOG

Next, is a blog I wrote about Social Media. It was posted on the NAA Online Communtiy, so you will need your (free) NAA login to read. It is called "5 Things You Should Know About Social Media." I hope you enjoy it. http://tinyurl.com/myblogNAA


Lastly, I wanted to share a recently posted story from MHN online about the NAAEI online designation programs. This show you it is possible to take your career to new levels, even online. http://www.multihousingnews.com/in-focus/landlord-or-multifamily-housing-professional/


What is your favorite blog?

Friday, March 18, 2011

AAKC Social Hour

When Linda and I put our heads together and started the social media committee at AAKC, we had no idea how successful it would become. It has gone from some words on paper to an amazing group of people brainstorming ways we can make our association stronger.

We meet once per month like our other committees at AAKC. But, instead of planning a trade show or awards banquet, we plan ways to promote our association and other events. We create new ways for our members to get involved.

One of our most successful ideas is to host a monthly "Social Hour". Our committee chooses an establishment in a different part of the Kansas City Metro each month to host the event. A different committee member each month takes the lead and works out the details and even gets the location to donate a gift card or two for us to give away at the event. To promote this, we mainly use Facebook by creating an "event". The first Social Hour in December had about 40 people in attendance. A huge success! Each month after that we average about 50 members. We now even have a vendor sponsor the event. For a small fee, we put their name on the event page and use their name when promoting the Social Hour.

Some people still think social media is a fad and it is going to fade away into the sunset. I respectfully see things a little differently. I feel it is here to stay and I am so happy it is. After all it is so much fun!

It is great having a large committee of great people that are on the same page and can help come up with so many fun ideas. I can't wait to see where social media will take our association this year.


http://www.aakc.us/

Tweet to you soon,

Jeremy Lawson, NALP
Social Media Committee

Sunday, March 6, 2011

The New American Dream: Renting

It's time to accept that home ownership is not a realistic goal for many people and to curtail the enormous government programs fueling this ambition. By Thomas J. Sugrue


(See Corrections & Amplifications item below:)



[HOME_cover2]
Suburban sprawl in Placer County, Calif.


'A man is not a whole and complete man," wrote Walt Whitman, "unless he owns a house and the ground it stands on." America's lesser bards sang of "my old Kentucky Home" and "Home Sweet Home," leading no less than that great critic Herbert Hoover to declaim that their ballads "were not written about tenements or apartments…they never sing about a pile of rent receipts." To own a home is to be American. To rent is to be something less.

Every generation has offered its own version of the claim that owner-occupied homes are the nation's saving grace. During the Cold War, home ownership was moral armor, protecting America from dangerous outside influences. "No man who owns his own house and lot can be a Communist," proclaimed builder William Levitt. With no more reds hiding under the beds, Bill Clinton launched National Homeownership Day in 1995, offering a new rationale about personal responsibility. "You want to reinforce family values in America, encourage two-parent households, get people to stay home?" he said. George W. Bush similarly pledged his commitment to "an ownership society in this country, where more Americans than ever will be able to open up their door where they live and say, 'welcome to my house, welcome to my piece of property."

Surveys show that Americans buy into our gauzy platitudes about the character-building qualities of home ownership—at least those who still own them. A February Pew survey reported that nine out of 10 homeowners viewed their homes as a "comfort" in their lives. But for millions of Americans at risk of foreclosure, the home has become something else altogether: the source of panic and despair. Those emotions were on full display last week, when an estimated 53,000 people packed the Save the Dream fair at Atlanta's World Congress Center. Its planners, with the support of the Department of Housing and Urban Development, brought together struggling homeowners, housing counselors, and lenders, including industry giants Bank of America and Citigroup, to renegotiate at-risk mortgages. Georgia's housing market has been devastated by the current economic crisis—6,605 homes in the Peachtree state went into foreclosure in May and June alone.


Atlanta represents the current housing crisis in microcosm. Since the second quarter of 2006, housing values across the United States have fallen by one third. Over a million homes were lost to foreclosure nationwide in 2008, as homeowners struggled to meet payments. The number of foreclosures reached an all-time record last month—when owners of one in every 355 houses in the country received default or auction notices or were seized by creditors. The collapse in confidence in securitized, high-risk mortgages has also devastated some of the nation's largest banks and lenders. The home financing giant Fannie Mae alone held an estimated $230 billion in toxic assets. Even if there are signs of hope on the horizon (home prices ticked upward by 0.5% in May and new housing starts rose in June), analysts like Yale's Robert Shiller expect that housing prices will remain level for the next five years. Many economists, like the Wharton School's Joseph Gyourko, are beginning to make the case that public policies should encourage renting, or at least put it on a level playing field with home ownership. A June 2009 survey commissioned by the National Foundation for Credit Counseling, found a deep-seated pessimism about home ownership, suggesting that even if renting doesn't yet have cachet, it's the only choice left for those who have been burned by the housing market. One third of respondents don't believe that they will ever be able to own a home. And 42% of those who once purchased a home, but don't own one now, believe that they'll never own one again.


Some countries—such as Spain and Italy—have higher rates of home ownership than the U.S., but there, homes are often purchased with the support of extended families and are places to settle for the long term, not to flip to eager buyers or trade up for a McMansion. In France, Germany, and Switzerland, renting is more common than purchasing. There, most people invest their earnings in the stock market or squirrel it away in savings accounts. In those countries, whether you are a renter or an owner, houses have use value, not exchange value.



For most Americans, until the recent past, home ownership was a dream and the pile of rent receipts was the reality. From 1900, when the census first started gathering data on home ownership, through 1940, fewer than half of all Americans owned their own homes. Home ownership rates actually fell in three of the first four decades of the 20th century. But from that point on forward (with the exception of the 1980s, when interest rates were staggeringly high), the percentage of Americans living in owner-occupied homes marched steadily upward. Today more than two-thirds of Americans own their own homes. Among whites, more than 75% are homeowners today.

Yet the story of how the dream became a reality is not one of independence, self-sufficiency, and entrepreneurial pluck. It's not the story of the inexorable march of the free market. It's a different kind of American story, of government, financial regulation, and taxation.

We are a nation of homeowners and home-speculators because of Uncle Sam.


It wasn't until government stepped into the housing market, during that extraordinary moment of the Great Depression, that tenancy began its long downward spiral. Before the Crash, government played a minuscule role in housing Americans, other than building barracks and constructing temporary housing during wartime and, in a little noticed provision in the 1913 federal tax code, allowing for the deduction of home mortgage interest payments.


Until the early 20th century, holding a mortgage came with a stigma. You were a debtor, and chronic indebtedness was a problem to be avoided like too much drinking or gambling. The four words "keep out of debt" or "pay as you go" appeared in countless advice books. As the YMCA told its young charges, "If you can't pay, don't buy. Go without. Keep on going without." Because of that, many middle-class Americans—even those with a taste for single-family houses—rented. Home Sweet Home didn't lose its sweetness because someone else held the title.


In any case, mortgages were hard to come by. Lenders typically required 50% or more of the purchase price as a down payment. Interest rates were high and terms were short, usually just three to five years. In 1920, John Taylor Boyd Jr., an expert on real-estate finance, lamented that "increasing numbers of our people are finding home ownership too burdensome to attempt." As a result, there were two kinds of homeowners in the United States: working-class folks who built their own houses because they couldn't afford mortgages and the wealthy, who usually paid for their places outright. Even many of the richest rented—because they had better places to invest than in the volatile housing market.



The Depression turned everything on its head. Between 1928, the last year of the boom, and 1933, new housing starts fell by 95%. Half of all mortgages were in default. To shore up the market, Herbert Hoover signed the Federal Home Loan Bank Act in 1932, laying the groundwork for massive federal intervention in the housing market. In 1933, as one of the signature programs of his first 100 days, Frankin Roosevelt created the Home Owners' Loan Corporation to provide low interest loans to help out foreclosed home owners. In 1934, F.D.R. created the Federal Housing Administration, which set standards for home construction, instituted 25- and 30-year mortgages, and cut interest rates. And in 1938, his administration created the Federal National Mortgage Association (Fannie Mae) which created the secondary market in mortgages. In 1944, the federal government extended generous mortgage assistance to returning veterans, most of whom could not have otherwise afforded a house. Together, these innovations had epochal consequences.



Easy credit, underwritten by federal housing programs, boosted the rates of home ownership quickly. By 1950, 55% of Americans had a place they could call their own. By 1970, the figure had risen to 63%. It was now cheaper to buy than to rent. Federal intervention also unleashed vast amounts of capital that turned home construction and real estate into critical economic sectors. By the late 1950s, for the first time, the census bureau began collecting data on new housing starts—which became a leading indicator of the nation's economic vitality.


It's a story riddled with irony—for at the same time that Uncle Sam brought the dream of home ownership to reality—he kept his role mostly hidden, except to the army banking, real-estate and construction lobbyists who rose to protect their industries' newfound gains Tens of millions of Americans owned their own homes because of government programs, but they had no reason to doubt that their home ownership was a result of their own virtue and hard work, their own grit and determination—not because they were the beneficiaries of one of the grandest government programs ever. The only housing programs prominently associated with Washington's policy makers were underfunded, unpopular public housing projects. Chicago's bleak, soulless Robert Taylor Homes and their ilk—not New York's vast Levittown or California's sprawling Lakewood—became the symbol of big government.


Federal housing policies changed the whole landscape of America, creating the sprawlscapes that we now call home, and in the process, gutting inner cities, whose residents, until the civil rights legislation of 1968, were largely excluded from federally backed mortgage programs. Of new housing today, 80% is built in suburbs—the direct legacy of federal policies that favored outlying areas rather than the rehabilitation of city centers. It seemed that segregation was just the natural working of the free market, the result of the sum of countless individual choices about where to live. But the houses were single—and their residents white—because of the invisible hand of government.


But by the 1960s and 1970s, those who had been excluded from the postwar housing boom demanded their own piece of the action—and slowly got it. The newly created Department of Housing and Urban Development expanded home ownership programs for excluded minorities; the 1976 Community Reinvestment Act forced banks to channel resources to underserved neighborhoods; and activists successfully pushed Fannie Mae to underwrite loans to home buyers once considered too risky for conventional loans. Minority home ownership rates crept upward—though they still remained far behind whites. Even at the peak of the most recent real-estate bubble, just under 50% of blacks and Latinos owned their own homes. It's unlikely that minority home ownership rates will rise again for a while. In the last boom year, 2006, almost 53% of blacks and more than 47% of Hispanics assumed subprime mortgages, compared to only 26% of whites. One in 10 black homeowners is likely to face foreclosure proceedings, compared to only one in 25 whites.


During the wild late 1990s and the first years of the new century, the dream of home ownership turned hallucinogenic. The home financing industry—at the impetus of the Clinton and Bush administrations—engaged in the biggest promotion of home ownership in decades. Both pushed for public-private partnerships, with HUD and the government-supported financiers like Fannie Mae serving as the mostly silent partners in a rapidly metastasizing mortgage market. New tools, including the securitization of mortgages and subprime lending, made it possible for more Americans than ever to live the dream or to gamble that someone else would pay them more to make their own dream come true. Anyone could be an investor, anyone could get rich. The notion of home-as-haven, already weak, grew even more and more removed from the notion of home-as-jackpot.


And that brings us back to those desperate homeowners who gathered at Atlanta's convention center, having lost their investments, abruptly woken up from the dream of trouble-free home ownership and endless returns on their few percent down. They spent hours lined up in the hot sun, some sobbing, others nervously reading the fine print on their adjustable rate mortgage forms for the first time, wondering if their house is the next to go on the auction block. If there's one lesson from the real-estate bust of the last few years, it might be time to downsize the dream, to make it a little more realistic. James Truslow Adams, the historian who coined the phrase "the American dream," one that he defined as "a better, richer, and happier life for all our citizens of every rank" also offered a prescient commentary in the midst of the Great Depression. "That dream," he wrote in 1933, "has always meant more than the accumulation of material goods." Home should be a place to build a household and a life, a respite from the heartless world, not a pot of gold.



Corrections & Amplifications:
Home mortgage lenders acquired 6,605 properties in Georgia through foreclosure in May and June 2009, according to RealtyTrac, a real estate data provider. An earlier version of this essay incorrectly said 338,411 homes went into foreclosure in Georgia in May and June.



Article taken from the Wallstreet Journal

Tuesday, February 15, 2011

Top State and Local Issues for 2011

Top State and Local Issues for 2011

by Erik Taylor

Political Insider

The following three state and local policy issues have potential to greatly impact the apartment industry as a whole and are likely to be addressed by lawmakers in several states and localities in 2011.

Budgets. Balancing budgets will be the top agenda item for state and local lawmakers nationwide in 2011. Already, 35 states predict cumulative budget shortfalls of more than $80 billion for the 2012 fiscal year, which, for most, begins July 1.

Pressure on state and local government finances will force lawmakers to explore all options for balancing budgets, including the expansion of taxes to additional goods and services and the creation of new fees. Courtney LeVinus, Chief Lobbyist for the Arizona Multihousing Association, says that with state and local governments looking everywhere for scarce dollars, fee increases for all public services are on the table.

While 14 incoming governors have signed pledges not to raise taxes, 36 have not. Despite the fiscally conservative tendencies of many incoming state lawmakers and governors, budget negotiations are always a zero-sum game. Tax overhaul proposals and those aimed at raising “new revenue” should be carefully scrutinized to ensure that rental housing providers’ ability to continue delivering high-quality, reasonably priced housing is not jeopardized.

David Mintz, Director of Government Affairs for the Texas Apartment Association, cautions apartment industry stakeholders to “watch the budget processes carefully,” as policy decisions regarding taxes, spending and revenue generation directly impact the industry’s financial bottom line.

Bed Bugs. In March, Maine became the first state in the nation to enact a law that clearly defines the rights and responsibilities of landlords and tenants in regard to addressing bed bug infestations. That measure was first presented to the Maine legislature and lobbied on by NAA’s affiliate in the state, the Maine Apartment Association.

Five months later, New York Gov. David Paterson (D) signed the Bed Bug Disclosure Act—a law requiring owners of apartments in New York City to disclose to potential residents the property’s bed bug infestation history for the previous year. Under the law, apartment owners are required to disclose this information regardless of whether previous infestations have been verifiably eradicated.

Also in 2010, the governor of Illinois signed legislation requiring a task force to recommend to state lawmakers best practices for preventing, managing and controlling bed bug infestations. The Chic­ago­land Apartment Association serves as a member of that task force.

The New Jersey Apartment Association (NJAA) has worked with state lawmakers since 2008 to craft legislation that addresses bed bug infestations in a manner least harmful to the apartment industry. Conor Fennessy, Vice President of Government Affairs for NJAA, says legislation passed by the state Assembly “emphasizes cooperation among the property owner, renter and professional exterminator.” While that measure, according to Fennessy, has the best chance for passage, it is unclear whether there exists among lawmakers the necessary support to move the bill through the Senate in 2011.

Believing in the inevitability that bed bug infestations will ultimately be add­ressed legislatively, apartment industry stakeholders in Arizona and Alabama worked to proactively address the issue through the introduction of state legislation in 2010. Arizona’s bill was intentionally prevented from advancing beyond the Senate. “We felt additional time and effort was needed to fine-tune the bill,” LeVinus says. She expects a new bill to be introduced in 2011 but acknowledges that getting it passed will be “an uphill battle” given likely opposition from tenant groups.

Bed bug legislation currently pending in Pennsylvania “presents a positive opportunity for apartment industry stakeholders to work with lawmakers to address this serious problem,” says Christine Young-Gertz, Vice President of Government Affairs for the Apartment Association of Greater Philadelphia.

“We plan to talk to the bill’s sponsor and hopefully have real input on what issues are covered, what is realistic to the problem and how to address it,” Young-Gertz says.

Nationwide media coverage of bed bugs’ resurgence coupled with the proliferation of bed bug-related legislation is likely to spur the introduction of similar bills in 2011 in states where such measures have not before been considered.

Source of Income. In 2010, lawmakers in at least four states and Miami-Dade County, Fla., introduced legislation aimed at prohibiting apartment owners from refusing to enter into lease agreements with persons based solely upon their status as a Section 8 beneficiary.

New York lawmakers successfully passed such a measure through both of the state’s legislative chambers. Despite strong bipartisan support for the bill, Gov. Paterson vetoed the measure in August, citing a litany of “onerous” administrative and financial hardships apartment owners endure when providing housing to Section 8 beneficiaries. The bill’s implementation, according to Paterson, would deter individuals from investing in affordable housing.

Similar legislation was considered for the second time in as many years by the Miami-Dade County, Fla., Board of County Commissioners in 2010. NAA worked in conjunction with the Southeast Florida Apartment Association and the Florida Apartment Association’s then Director of Government Affairs, Jeff Rogo, to defeat the measure, which was withdrawn from consideration by its sponsor in June.

“From the perspective of the apartment industry,” says Rogo, who now serves as Government Affairs Director for the Bay Area Apartment Association, “the best argument against mandatory Section 8 participation is the burden placed on the landlord to comply with the U.S. Department of Housing and Urban Development (HUD) regulations.” Requiring landlords to accept and utilize the HUD lease “takes away the free market choices of the apartment manager,” he says.

As fallout from the “great recession” lingers, state and local lawmakers will direct much of their attention toward providing relief to constituents struggling through an economic downturn that shows little indication of near-term recovery. As such, NAA anticipates that the prevalence of proposals aimed at extending fair housing protections to Section 8 beneficiaries will remain high in coming years.

NAA Public Affairs Manager Carole Roper contributed to this report. E-mail erik@naahq.org or carole@naahq.org.

Wednesday, February 9, 2011

EEOC Challenges Use of Credit Checks in Hiring

NAA Political Insider

The Equal Employment Opportunity Commission (EEOC) has filed a lawsuit challenging the use of credit checks in the hiring process, alleging that they were neither job-related nor justified by business necessity and the practice has a racially discriminatory impact.

Credit checks in employment have been a recent focus for the EEOC, which held a hearing on the issue in October 2010 and recently warned against the potential for illegal discrimination when they are used. A legislative proposal (H.R. 3149) was introduced by Rep. Steve Cohen (D-TN) during the last Congress that would have limited the use of credit reports in employment decisions to government positions, jobs involving national security and financial institution managers and executives. The House Subcommittee on Financial Institutions and Consumer Credit held a hearing on Sept. 23, 2010, but the bill was not considered.

Thursday, February 3, 2011

National Apartment Careers Month



What is National Apartment Careers Month?


In 2010, the NAA Education Institute announced the first-ever National Apartment Careers Month. National Apartment Careers Month was created to bring awareness and promote the attractive and recession-resistant careers in the apartment industry.


Apartment Careers Month also encourages hiring personnel, whether they are onsite managers or corporate human resources managers, to evaluate this talent more effectively, exploring core competencies and not just looking for previous apartment industry experience.


New this year, NAAEI is calling for submissions for its “Get Reel” Career Video Challenge posted on YouTube, where winners can be eligible to win a trip to the 2011 NAA Conference and Exposition in Las Vegas. Click here to view contest rules.


In preparation for this event, NAAEI has developed the Workforce Development Packet, for hiring managers, apartment management companies and NAA affiliates and associations. Scroll down on this page to view these items.


Also available, NAAEI’s award-winning career materials, including the maintenance, leasing and management brochures and the DVD Careers in Apartment Management.

For information, contact NAAEI directly at 703/518-6141 or education@naahq.org.

Who can participate in National Apartment Careers Month?

Anyone can participate in National Apartment Careers Month. Apartment community staff, apartment management companies, hiring personnel and NAA affiliates are all encouraged to participate in creating awareness about careers in the apartment industry.

Wednesday, January 5, 2011

2011 The Year To Invest In Yourself With AAKC

AAKC has such an amazing educational calendar lined up for 2011. With all of these great opportunities for our members, I took a little time and had a chat with the Education Committee Chair, Robynn Haydock, with @Home Apartments. Here is our conversation;


Jeremy-First of all, thank you for taking the time to answer a few questions for us. Do you mind telling us a little about yourself?

Robynn-I actually started as a leasing consultant in 1990 after graduating high school. I learned so much in my first year about the many facets of property management, maintenance and leasing - and fell in love with it! Since then, I have enjoyed providing homes for people and seeing others grow personally and professionally in this industry. No 2 days are ever the same and I learn something new every day - even after 20 years! My involvement with the AAKC enables me to keep learning (and teaching), which is why I focus on education for members.


So you started in the business when you were five years old? Each year AAKC offers many designate courses options to its members.
What would you say to someone that is thinking about signing up to take one of theses designation courses in 2011?

I would say that the courses for designations give everyone a better picture of why we do what we do - and how to do it better. If you want to sell more product, make more sound judgement calls, control your budget better, and do your job with less stress in less time, then the designate program is for sure the way to go. I've never talked to anyone who didn't say they were glad they went through the program - and learned a lot! The relationships you make with classmates can last a lifetime. Besides, who doesn't like to have a few initials after their name as a sign of professionalism and hard work!
We also reintroduced the Education Scholarship Fund this year, which allows industry professionals who don't have funding for the courses the opportunity to earn a designation. I look forward to seeing the applications for the scholarships. I think it will be another way to really see the passion people have for their careers in property management.

That is funny. A few years ago when I got my NALP designation I came out thinking the same thing. I learned so much more than I ever thought I would. And, I am so excited to hear more about the Education Scholarship Fund. Does AAKC offer any designate courses for its vendors?

Absolutely! CAS stands for Certified Apartment Supplier and is a designation just for suppliers and vendors to the apartment industry. Vendors get to sit side-by-side with managers and hear about what on-site people need and want. They can take this back to their job and provide better products and services to maintenance and management personnel. Suppliers take financial management and risk management classes with managers, so if a vendor comes to me with a CAS designation, I know they understand my concerns before we ever start working together. One of the first questions I ask vendors is if they are an AAKC member. The next question is if they have their CAS. If so, I know I have a true professional ready to partner with us!


Wow, that sounds like a great opportunity for our vendors for many reasons. That would really make a vendor stand out in our industry.
So, what course or seminar do you think will be your most favorite next year?

Oh, there are so many for 2011! We have 3 National Speakers coming in, and I definitely hope to make all of those. I can never get enough out of seminars like Team Building, Life Management and Leadership, which are all coming to KC! People I talk to outside of our industry are always impressed with the caliber of seminars and speakers we offer, especially for the low cost to our members. I'm excited for the Brainstorming Sessions coming up too since that's a great time to hear how other companies handle pressing issues (like collections, bed bugs, cap ex projects and HR).


I agree it sounds like AAKC has a great year for education coming. If you had to pick one class not to miss, what would it be?

In addition to the 3 big ones I just mentioned? Well, anyone who knows me, knows I'm always pushing Fair Housing. To me, it's not an option to miss this one no matter what role you play in the apartment industry!

How did I know you were going to say that? But, I would say that is a very important seminar to attended as well. Well thanks again for taking the time to chat with me.

December 21, 2010-
Jeremy Lawson, NALP
AAKC Social Media Co-Chair